We always strive to ensure our clients are satisfied with the products they purchase from us. If you encounter any issues with the product or believe it to be defective, or if you are dissatisfied for any reason, please submit a ticket through our Helpdesk. Our support team will review your case and assist you as soon as possible.
For damaged content, extensions, or templates, we may request a link and screenshot of the issue to help our support team resolve it efficiently.
The system functions properly on your side, but certain features do not match your expectations or you assumed something different.
Your requirements have changed and you no longer need the script.
You discover another software that you believe is better.
You no longer want a website or service at this time.
Our features do not fully meet your needs or are not as comprehensive as you expected.
Your server environment is not compatible with our system.
You have already downloaded our system.
The product is completely non-functional or does not match the demo.
You have submitted a support ticket but did not receive a response within 48 hours (2 business days).
The product description was fully misleading.