We reserve the right to suspend, disable, or terminate any service with or without cause at our sole discretion.
This is a fully independent hosting service. If you misuse our ticketing system, live chat, or support channels by submitting repeated or abusive requests/complaints, your account may be disabled.
The only time you should contact us about offshore hosting is if there is a genuine server-related issue. While we impose very few content restrictions, all usage must comply with applicable laws and regulations.
If you intend to use our services for illegal or prohibited activities, do not sign up. We actively monitor and enforce these terms.
Configuration Requests: Fully managed dedicated servers are eligible for custom PHP/MySQL configurations, firewalls for dedicated IPs, DNS, and HTTPD configurations.
Software Requests: cPanel extension installations may be granted, provided they do not compromise the security, stability, or performance of other users on the server.
Emergency Support: We do not provide emergency support, phone support, or live chat support. Response times may take several hours.
Webmaster Help: We do not provide support for webmaster-related issues, such as coding, script installation, or error troubleshooting, unless it directly relates to server libraries or configurations within our control.
Backups: We maintain backups, but we are not responsible for any data loss. Users are fully responsible for maintaining their own backups.
The following are strictly forbidden:
Child pornography or any exploitative material.
Spam-related sites or activities (email lists, bulk mailing programs, scripts, etc.).
Harassment, abusive content, or material likely to cause retaliation.
Phishing pages or fraudulent content.
Exploitation scripts or attempts to hack/exploit the server.
Hosting or distributing malicious content such as botnets, trojans, viruses, or malware.
Spam, mass mailing, or email marketing of any kind.
Resource abuse or cronjob abuse.
PHP/CGI proxies, CGI-IRC.
Fake or disposable mailers, mail bombers, SMS bombers, or similar tools.
Any account found engaging in these activities will be terminated immediately to protect other users.
No Credits/Refunds: Service interruptions due to violations of this User Agreement will not be eligible for credits or refunds.
No Warranty: All services are provided “as is,” without warranties of any kind. We make no guarantees regarding performance, stability, or compatibility.